Privacy Policy


Right to information

Upon written request, PANOLIN AG will inform you what personal data about you (such as name, address) are stored.

Right of revocation

If you ask PANOLIN not to use your personal data for further contact or to delete them, we will do so. Data that are absolutely necessary for order processing or for commercial purposes will not be affected by termination/deletion.

Privacy Policy

PANOLIN thanks you for your visit to this website and your interest in our services and products. The protection of your personal data during the entire business process is very important to us; PANOLIN has set itself the goal of making you feel safe when visiting these Internet pages. The following explains what information is collected during your visit to this website and how it is used.

Personal Data

Personal data are individual details about the personal or factual circumstances of a specific or identifiable natural person. This includes information such as your real name, address, telephone number and date of birth. Information that is not directly linked to your real identity – such as favorite websites or number of users of a site – is not classified as personal data.

Collection and processing of personal data

As a rule, you can open all PANOLIN Internet pages without providing any personal information. When you visit the PANOLIN websites, the web server temporarily stores the connection data of the requesting computer, the web pages visited, the date and duration of the visit, the identification data of the browser and operating system type used, and the website from which you visit the PANOLIN websites for security purposes. PANOLIN reserves the right to evaluate these anonymized data in order to learn about user behavior and to compile statistics on them. Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this information voluntarily, e.g. during a registration, survey, competition, in order to perform a contract or request information.

Use and disclosure of personal data

The personal data provided by you will be used by PANOLIN exclusively for the purpose of technical administration of the websites and to fulfill your wishes and requirements; as a rule, this means to process the contract concluded with you or to answer your enquiry.
PANOLIN will only use these data for product-related surveys and marketing purposes if you have given PANOLIN your consent beforehand or – insofar as this is provided for by legal regulations – if you have not lodged any objection.
Your personal data will not be passed on, sold or otherwise transmitted to third parties unless this is necessary for the purpose of processing the contract or you have expressly consented to it. For example, when ordering products and services, it may be necessary for PANOLIN to pass on your address and order data to suppliers. If PANOLIN is obligated by law or court order, it shall transmit personal data to the required extent to authorities entitled to receive information. PANOLIN will not disclose personal data to third parties for other purposes without your express consent.

Contact form

If you contact us by the form on the website or by e-mail, the data you provide will be stored with us for six months for the purpose of processing your enquiry and for the eventuality of follow-up questions. We will not pass on these data without your consent.

Online shop

We would like to point out that, for the purpose of simplifying the purchasing process and for subsequent contract processing in the online shop, the IP data of the subscriber are stored by means of cookies, as are the name and address of the purchaser.
In addition, the following data are also stored with us for the purpose of contract processing: [date of birth, e-mail address]. The data provided by you are necessary to perform the contract and to implement pre-contractual measures. We cannot conclude the contract with you without these data. Data will not be transmitted to third parties, with the exception of the transmission of credit card data to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our accountant for meeting our tax obligations.
After termination of the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period (10 years in Switzerland, 7 years for Europe) has elapsed.


You have the option to subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree to receive the newsletter.
In order to provide you with targeted information, we also collect and process information voluntarily supplied about your address and telephone number.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: []. We will then immediately delete your data in connection with sending the newsletter.

Use of cookies

Cookies are text files that are stored on the visitor's hard drive when visiting websites and are used for the (temporary) storage of data. Cookies must not exceed a maximum size of 4 KB. They contain information about the duration of the visit, pages visited or entries made by the visitor. Most web browsers are set to automatically accept cookies. You can deactivate this function at any time in the browser: you can set your browser to notify you as soon as cookies are sent.

PANOLIN websites

PANOLIN does not use its own cookies. Third-party cookies may be used as described in the next section.

Third-party cookies

Some PANOLIN Internet pages contain content and services of other providers (such as Facebook, YouTube, LinkedIn, XING) that may, for their part, use cookies and active components. PANOLIN has no influence on the processing of personal data by these providers.
Please note that the option provided by PANOLIN to set the cookies to be used has no effect on cookies and active components of other providers.
Please check the websites of the respective providers for information on the use of cookies and the handling of your data.

We integrate the videos of the "YouTube" platform of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy:, Opt-Out:

Google Maps
We integrate the maps of the "Google Maps" service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy:, Opt-Out:

Google Fonts
We integrate the fonts ("Google Fonts") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.. Privacy policy:, Opt-Out:

Privacy policy for the use of Facebook plug-ins (like button)
Our pages include plug-ins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plug-ins by the Facebook logo or the "like button" ("I like") on our page. An overview of the Facebook plug-ins can be found here:

When you visit our pages, the plug-in creates a direct connection between your browser and the Facebook server. This is how Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "like button" while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we receive no information about the content of the data transmitted or about their use by Facebook. You can find further information on this in the Facebook privacy policy at

If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Privacy policy for the use of a LinkedIn plug-in (like button)
Plug-ins of the social network LinkedIn, respectively the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as "LinkedIn") are included in our web pages. You can recognize the LinkedIn plug-ins by the corresponding logo or the "recommend button" ("recommend").

Please note that the plug-in creates a connection between your browser and the LinkedIn server when you visit our website. This means that LinkedIn is informed that our website has been visited with your IP address. If you click on the LinkedIn "recommend button" and are logged into your LinkedIn account at the same time, you have the option of linking content from our website to your LinkedIn profile page. If you do so, you enable LinkedIn to associate your visit to our website to you or your user account. Please be aware that we have no knowledge of the content of the transmitted data and their use by LinkedIn. For more details on data collection, your legal options and setting options, please contact LinkedIn. These are available to you at

If you do not wish LinkedIn to associate your visit to our pages with your LinkedIn account, please log out of your LinkedIn account.

Privacy policy for the use of a XING plug-in (button)
Plug-ins from XING, XING AG, Gänsemarkt 43, 20354 Hamburg, Germany are integrated into our web pages. You can recognize the XING plug-ins by the corresponding logo or button.

Please note that the plug-in creates a connection between your browser and the XING server when you visit our website. When you access this website, none of your personal data are stored. In particular, XING does not store any IP addresses. Your usage behavior is also not evaluated. The latest information on data privacy can be found at

Web analysis

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses cookies, text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there for a period of 26 months. IP anonymization is activated on this website. This means that your IP address will be truncated beforehand by Google within Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area.
Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process these data on behalf of Google. The IP address transmitted by your browser in connection with Google Analytics will not be merged with other Google data.
You may prevent the use of cookies by selecting the appropriate settings on your browser; however, please note that you may not be able to use the full functionality of this website if you do so. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.